Refund policy
At J.BEHARI, we strive to ensure a seamless shopping experience. However, due to the personalized nature of our products, we adhere to the following return policy:
Made-to-Order Items: As these pieces are customized and crafted specifically for you, we do not accept returns or exchanges.
In-Stock Items: Can be returned or exchanged within 7 days of delivery, provided they are unused, unwashed, and in their original packaging with tags intact.
Non-Returnable Items: Accessories, sale items, and items purchased during promotions are non-returnable.
Return Process:
Email us at shop@jbehari.com or WhatsApp us at +91 9903820942 within 7 days of receiving your order.
Once your return request is approved, we will guide you on how to ship the product back to us.
Refunds (if applicable) will be processed within 7-10 business days after we receive and inspect the returned product. Shipping charges are non-refundable.
Please Note:
Returns are only accepted for manufacturing defects or incorrect items received.
Return shipping charges will be borne by the customer unless otherwise specified.